Server and bartender were both so friendly. Bartender even came to our table after we left the bar to see how our dinner was. Food was good. Atmosphere was fun. Not many customers so service was quick.
My girlfriend and I came in at 7:15 on the Tuesday before thanksgiving, a very common day to go out to eat. We waiting for 10 minutes at the hostess booth only to be told “sorry we aren’t accepting anymore people tonight”. On a Tuesday at 7:15....because they were a “little under staffed”
Good barbq you should like it. Really nice place inside. Great ribs
Absolutely terrible service and will never return
Nice place and people, food great reasonably priced.
3/4 of the dinner orders were wrong in some way. Mine was completely missing 1/2 a chicken. This time around the ribs were tough and chewy and the smoke on everything was overpowering. To add insult to injury she forgot it was 1/2 price wing night and so she had to correct the bill.
Yesterday was different. Our waitress was friendly but frazzled. She mumbled something at one point about just being a day shift person...I don’t think the menu changes at night though...She was slow to come to the table and got the drink orders wrong. We ordered appetizers which were wrong. Stay away from the stadium nachos which were cold, flavorless, and undercooked. Picture generic chips with unmelted shredded cheese and left over chicken like you used to make in your dorm room. The wings were fattier and less rendered than they were on the first trip. They were a highlight so this was very disappointing.
The food was good. Slightly over sauced (ask for the sauces on the side and they’ll bring you out a a caddy with multiple options). Our kid’s order was complex but she delivered perfectly. Balloon animals on Monday was a nice touch and sold the kids on coming back.
We’re from the south and really miss this kind of food in OH (that is close by). We will try it again (and add or subtract another star) but honestly the lack of consistency and wait staff you see in reviews is accurate.
We have eaten here twice. Once on Labor Day and once yesterday. The first visit our waitress was a little slow and a little prompt but she appeared to be the only one working and she did take our orders correctly, refilled drinks, and was helpful.
Cowboy Food Drink is a US Bar based in Chagrin Falls, Ohio. Cowboy Food Drink is located at 8586 E Washington St, Chagrin Falls, OH 44023, USA.
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