Wonderful friendly vets and techs.
Recently our dog passed away. We had her over 10 years and only went to auburn vet but have always been pleased with dr Clemens and recently more than ever because when we had to put our best friend down the staff was more than amazing and accommodating. What touched my heart the most was receiving a card shortly after losing Leia from everyone at auburn vet with the sweetest thoughts and sayings. It was such a thoughtful gesture and it should be recognized. When and if there is another companion...we will definitely stay loyal to dr Clemens. Thank you for making a difficult situation so much brighter. Leia is dearly missed and will be forever remembered.
Dr. C. is a great vet!
Our 2 cats were scheduled for a dental procedure. X ray machine broke but no one told us! We took our pets all the way there (we are a half hour away) then were told that the X ray was broken. They only called me but not my spouse, eventhough they specifically asked for both of our numbers when I dropped the cats off. I did not get the message until almost 2 hours after they left the message because I was in work meetings. Then I find out that they did not even FEED our pets even though they had been fasting for 14 hours by the time they notified us of the broken machine. I had to ask them to feed our pets asap. What were they waiting for? For them to starve some more? For what? When I voiced my concerns, Paul tried to bully us and then told us they were not going to be our vet anymore- are you serious? We don't want a vet who does not care about our time and the health of our pets. Watch out, you're not allowed to be concerned for your pets! If you voice your concern, they will tell you they won't be your vet!
We've been a client of Auburn Veterinary Hospital since 1976. We have taken all of our pets there, and they have always received superior care. The entire staff does a wonderful job, and they are very caring. We have full confidence this kind of care will continue in the future. We highly recommend them. Thank you!
Auburn Veterinary Hospital is a US Veterinary Care based in Chagrin Falls, Ohio. Auburn Veterinary Hospital is located at 10323 E Washington St, Chagrin Falls, OH 44023, USA.
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